Customer Service Representatives Jobs Pay in Pittsfield, MA
Average Hourly Pay
$23.51
26.5%Below national average
Range: $22.39 – $24.63
Average Annual Pay
$48,900
26.5%Below national average
Range: $46,571 – $51,228
How much do Customer Service Representatives make?
Your level of experience is a key factor in determining your earning potential. Here's what you can expect at different career stages:
Entry Level
0-2 years
Hourly Rate
$19.98/hr
Range: $19.03 – $20.94
Annual Rate
$41,565
Range: $39,585 – $43,544
Mid level
3-5 years
Hourly Rate
$23.51/hr
Range: $22.39 – $24.63
Annual Rate
$48,900
Range: $46,571 – $51,228
Senior level
6+ years
Hourly Rate
$27.04/hr
Range: $25.75 – $28.32
Annual Rate
$56,235
Range: $53,557 – $58,912
Customer Service Representatives job description
Customer Service Representatives professionals are the face of retail businesses, helping customers find products and providing excellent service. They drive sales, maintain store presentation, and ensure positive shopping experiences.
Responsibilities
- •Assist customers with product selection
- •Process transactions accurately
- •Maintain store cleanliness and organization
- •Stock and arrange merchandise
- •Meet sales goals and targets
- •Handle customer inquiries and complaints
Skills
- •Customer service excellence
- •Sales and persuasion
- •Communication skills
- •Product knowledge
- •Cash handling
- •Problem-solving
Qualifications
- •High school diploma preferred
- •Previous retail experience helpful
- •Flexible schedule availability
- •Ability to stand for extended periods
